Q. How can I make a booking for a resort or property not on this site?
A. Itís easy. Just call our consultants on (02) 9810 1000 Monday-Friday
8.30a - 5.30p AEST, or email us at
and let us know what you are after and we
will put together a personalised quote for your preferred destination or property.
Q. Is is cheaper if I book online?
A. Yes, our best package deals including big discounts on snow accommodation and lift passes are
only available when booked online. You will still receive a great value package deal when booking via
our call centre, but for the lowest prices we recommend you book online. If you need help when
using our online booking engine, you can still receive support by calling us on (02) 9810 1000.
Q. Is your site secure
and is it safe to enter my credit card details?
A. Yes it is. Our booking engine, which is provided on the
Inntopia travel platform, has an encrypted server
connection and security certificate issued by Thwate Internet
Q. Can I save an itinerary I've put together before booking it, and then
retrieve it later?
A. Yes. You can save an itinerary you're working on and come back to it whenever you'd like to
make any changes or book it. Just press SAVE ITINERARY after you've selected any item
and you can create a User Name and Password to retrieve your itinerary later. We'll email you
a summary of your current selections and you can access them again online by clicking on
Modify Existing Itinerary here or on our homepage.
Q. I made a booking. What happens now?
A. You will receive a confirmation email to the address you provided in your booking. Please print the
confirmation along with any vouchers required for your itinerary and ensure you take it with you when
travelling. If you have not received a confirmation email, please contact us at
or give us a call and provide your name, email address and the confirmation number displayed on the
screen after payment. We can access your details and provide full confirmation of your booking.
HOW TO BOOK
It's easy to use our ski holiday information and
booking selection. To start, click on Ski Resorts
at the top of any page, and then
choose a region and a resort. Youíll be taken to a page with
details about that resort, the special ski package deals we
offer there, and a list of the accommodation available.
On the resort page you can choose a specific
accommodation and get all the details, or select a specific
package deal, or just enter your desired dates and see all
the properties that are available. You can even see other
dates around the time youíre interested in if your travel
schedule is flexible.
To see some of the latest ski package deals on offer
at various resorts, head on over to
Cool Ski Deals
where we feature a selection of our best value for
When you have chosen dates and the accommodation or
package, follow the steps to add extras such as lift
tickets, insurance, ski hire and other activities. You can
then save your itinerary to book later, or finalise your
booking and make payment with a few more clicks.
Need flights? We have provided some recommendations and tips on the best airlines for ski destinations over
on our Flights page.
Travel insurance is strongly recommended and Ski Travel Company offer a 30% discount to our customers. We'll
provide details on how to purchase insurance with your booking confirmation, but you can also find out
more and purchase it directly by going to the Products page.
If you need help or would prefer to speak with a consultant
about your ski holiday requirements, then we are here to assist. Please call us on (02) 9810 1000, or email
with your details and we will contact you.